Confirming Subscription to Listserv via Email

Issue/Question

How to confirm your Listserv subscription without clicking the subscription confirmation link in the email

Environment

  • Listserv

Cause

Web UI is not accessible from off campus and the confirmation link is not working in the email

Resolution

  1. Open the Confirmation Email
  • Look for an email from the LISTSERV server.
  • The subject line will look similar to:
  • USDListname-List: confirmation required (ALPHA_NUMERIC_CODE)
  1. Click Reply
  • Open the email and select Reply.
  1. Do Not Change the Subject
  • Leave the subject line exactly as it appears.
  • The confirmation code (inside the parentheses) must remain unchanged.
  1. Clear the Message Body
  • Delete all content from the reply body, including:
    • Email signatures
    • Quoted text from the original message
    • Automatic formatting
  • The reply body must be completely empty before proceeding.
  1. Type “OK”
  • On the first line of the empty body, type: OK
  1. Send the Reply
  • Send the message to complete the confirmation process.

 

Please contact the Service Desk if you need further assistance

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