Issue/Question
intend to print a document in color, choose color when sending the document to the copier, it indicates it will print in color on the screen of the copier, but then prints in black/white
Environment
- Windows 11
- PaperCut (USD Print)
- Sharp Copier
- Color
Cause
Papercut has been set to default print in Black and White
Resolution
- If not already installed you must enhanced driver install USD Print on usd-papercut
- Go to the document you want stapled
- Click Print
- Under Printer, select \\usd-papercut\USD Print
- Click Printer Properties
- On the Main tab
- Select Color Mode
- Select Color
- Click Okay
- Verify Print in grayscale (black and white) is not checked
- Click Print
At the copier, verify Print as grayscale is not checked before clicking print