Enable Duo Restore on Mobile Device - iOS and ANDROID

Question

How do I enable Duo Restore on my Mobile Device?

Instructions

Android Device

  1. Open Duo Mobile App
  2. Tap overflow menu (three vertical dots) in the top right corner of the main accounts list
  3. Tap Settings
  4. Tap Duo Restore
  5. Turn on Duo Restore by tapping Backup accounts with Google Drive
  6. Select a Google account to store your backup
  7. Optionally enable third-party account restore by tapping Automatically reconnect third-party accounts
  8. Enter and confirm a recovery password that has 10-128 characters

 

iOS Device

  1. Back up your device to iCloud

Note: iCloud Keychain must be enabled. Nightly iCloud backups will include Duo Restore information. Encrypted iTunes backups will also work

Need More Help?

If you need further assistance, please contact the Service Desk

 

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