Panopto Videos Not Showing Up After Account Merge

Issue/Question

I don't see my Panopto videos after the account merge

Environment

• Panopto

Cause

Using old identity provider instead of new unified log in

Resolution

1. Click your initials in the top right corner of Panopto
2. Click Sign Out
3. Select USD SSO 
4. Click Sign In
5. Complete Sign In with your USD Credentials