Issue/Question
I want to create an appointment campaign for advising appointments in Coyote Connections.
Creating appointment campaigns
Scheduling advising appointments through a campaign
Environment
Resolution
- Click Campaigns and Events from the left-hand navigation menu
- Click +Add New under Appointment Campaigns
- Enter a campaign name
- Select the appropriate Care Unit, Location, and Service
- Set the Appointment Limit, Appointment Length, and Slots Per Time values
Note: Do not select Allow Scheduling Over Courses unless you want appointments to be scheduled during a student's class time
- Select reminder options for students and email reminders for yourself
- Select the campaign Start Date, End Date, and Launch Date
- Click Continue
Note: Create campaign availability before creating a campaign. Campaigns require availability configured for campaign scheduling. See Creating Availabilities in Coyote Connections
- Select the students to include in the campaign
- Click My Students Only and click Search to display advisees assigned to you
- Select individual students or select all available students
- Click Continue
- Select your name from the available staff list
- Click Continue
- Click +Add Welcome Message
- Edit the invitation message that students will receive
- Click Save Welcome Message
- Click +Add Nudge to create reminder messages
- Select a specific send date or configure the reminder to send a set number of days after the student is added to the campaign
- Click Save Nudge
- Add a Success Message if desired
Note: Success Messages are optional because students receive an appointment confirmation email after scheduling
- Click Continue
- Review the campaign details
- Click <Back to modify campaign settings
- Click Start Campaign to launch the campaign