Body
Issue/Question
The copier is not printing properly
Follow up on service call for your Toshiba copier
Multifunction copier is not making copies
Our copier is not receiving faxes after switch to Pharos
Toshiba copier has message "Periodic Maintenance Needed". Touchscreen is occasionally not functioning, but will work after restarting the machine.
Printer/copy/fax machine, will not send faxes and will receive the error TX failure notice.
I go to the home screen and the yellow “i” is flashing. I click on the i and it wants be to select the paper feed. I do this and push the button to print and nothing happens.
Our Copier/printer/fax needs service. We are unable to receive fax.
Environment
- Toshiba Copier
- Vermillion Campus
- Uprint
Cause
Multiple causes
Resolution
Note: If copier is asking to select the paper feed see Cannot Clear Print Queue on Toshiba Copier
- Power Cycle Copier. if issue persists continue to Step 2
- Call A&B at 605-275-8605
Note: Make sure to have the machine ID or serial number
- After the service call, you can fill out the survey from A&B