Finding Old Emails in Outlook

Summary

How to use the Archive feature in Outlook to view emails older than 12 months.

Body

Question

How do I view emails older than 12 months in Microsoft Outlook?

I can only find emails from the last year. How do I find my archived emails?

Products or Services Involved

  • Microsoft Outlook 2016
  • Microsoft Outlook 365
  • Microsoft Outlook Online (OWA)

Instructions

Outlook 2016

  1. Click File
  2. Click Account Settings
  3. Click Account Settings
  4. Double click the user's name in the Name/Type box
  5. Slide the slider to the length of time wanted
  6. Click Next
  7. Click Finish
  8. Restart Outlook

Outlook 365

  1. Click File
  2. Click Account Settings
  3. Click Account Settings
  4. Double-Click the user's email address in the Name/Type box
  5. Slide the slider to the length of time wanted
  6. Click Next
  7. Click Done
  8. Restart Outlook

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Details

Details

Article ID: 742
Created
Tue 10/2/18 5:50 PM
Modified
Fri 8/21/26 3:19 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
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