ImageNow not finding scanner

Issue/Question

Imagenow not finding the scanner

Environment

  • Windows 7
  • Perceptive Content 7.2 (ImageNow)
  • Fujitsu FI 7260
  • Kofax 5.1

Cause

Model of fujitsu scanner is not directly supported by Perceptive Content

Resolution

ITS STAFF ONLY

Emulate the Driver

  1. Open \\usd.local\storage\USD_Tech\Drivers\Scanners\Fujitsu_Scanners\Fujitsu_fi-7260\software disc\Tools\FTLyEmu
  2. Open FTLyEMu.exe
  3. Select Emulation Mode 1
  4. Restart the scanner
  5. Install ISIS drivers for model being emulated
  6. Open Kofax
  7. Choose emulated scanner model
  8. Verify the driver is CERTIFIED
  9. If driver is not CERTIFIED, open FTLyEmu.exe
  10. Select Emulation Mode 2
  11. Repeat steps 4-8
  12. Perceptive Content should now recognize the scanner
Print Article