Picture Not Updating When Printing ID in Instant ID

Issue/Question

Picture does not update in Transact when printing new or Replacement Coyote Card in Instant ID

Environment

  • Instant ID
  • Blackboard (Transact)

Cause

Multiple Causes

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Card Type
    2. Name and Banner ID of user of the ID you are trying to print
    3. Steps attempted
Print Article

Related Articles (1)

ISO Number Not Updating When Printing ID in Instant ID
ID's are not being deactivated when a new one is printed and the ISO number is not updating.