Quick Access Not Working Properly

Issue/Question

Any time I disconnect my laptop from my docking station, all of my quick access links in File Explorer to the X drive become disconnected

Environment

  • Windows 10
  • Laptop and Docking Station
  • Wired and Wireless network

Cause

There are many reason why this can happen

Resolution

  1. Open File Explorer
  2. Click View
  3. Click Options
  4. Select Change folder and search options
  5. Uncheck Show recently used files in Quick access
  6. Uncheck Show frequently used folders in Quick access
  7. Click Clear - Clear File Explorer history
  8. Reboot computer
  9. Open File Explorer
  10. Click View
  11. Click Options
  12. Select Change folder and search options
  13. Check Show recently used files in Quick access
  14. Check Show frequently used folders in Quick access
  15. Click Apply
  16. Click OK

Details

Article ID: 8734
Created
Mon 10/16/23 10:26 AM
Modified
Mon 10/30/23 3:41 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated