Monitor Turns Different Colors and then Goes Black

Issue/Question

Monitor turns different colors

Monitor goes black

Monitors going down

Screen would lockout and go black

Environment

  • Monitor

Cause

Unknown cause

Resolution

  1. Turn off the monitor
  2. Disconnect and reconnect the power and video cords form the monitor and computer
  3. Restart the monitor
  4. Reboot the computer
  5. Replace the video cord from the monitor to the computer
  6. If the monitor is still not working correctly, please contact the Service Desk

 

ITS STAFF ONLY

  1. Follow article Troubleshooting Monitor Issues

Details

Article ID: 837
Created
Thu 10/11/18 9:37 AM
Modified
Tue 10/5/21 4:18 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated