Windows Snip & Sketch Not Working

Issue/Question

Windows Snip & Sketch does not work

Error: You'll need a new app to open this ms-screenclip link

Environment

  • Windows

Cause

Snip & Sketch needs to be reinstalled

Resolution

  1. Press 
  2. Select Settings
  3. Click Apps
  4. Select Apps & Features
  5. Type Snip & Sketch in search this list box
  6. Select Advanced Options
  7. Scroll down and Click Reset
  8. The reset process is complete when a check mark appears next to Reset
  9. Open Snip & Sketch

If the issue persists:

  1.  Please contact the Service Desk with the following information: 
    1. NI tag of computer with the issue
    2. Building and room number
    3. Full error message received

Details

Article ID: 7297
Created
Fri 7/22/22 11:53 AM
Modified
Tue 8/29/23 10:27 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated