Can't Print to My Connected Printers

Issue/Question

Cannot print to 2 of 3 printers. Proper print settings will not appear. Keep getting a message: Windows cannot access the specified device, path or file. You may not have the appropriate permissions

When I try to find my printer it is not listed

Unable to print to any printer at this time

"Unable to connect to the printer. Make sure your printer is properly connected and powered on and then try opening the HP toolbox again."

Environment

  • WIndows 10
  • Printers (multiple manufacturers)

Cause

Multiple causes

Resolution

  1. Restart computer
  2. Update printer drivers
    1. Go to the manufacturer's website
      Note: HP drivers can be downloaded from https://support.hp.com/us-en/drivers
    2. Download the appropriate drivers
    3. Install the drivers
  3. Ensure you are not connected to any third-party VPN clients

Please contact the service desk if you need further assistance

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