Accessing Mogli on your Phone

Tags Mogli

Issue/Question

Does Mogli have an app that allows me to receive text messages from students?

Environment

  • Mogli
  • Salesforce
  • Admissions Staff

Cause

Ensure all mobile page layouts and access are set up properly for users to access Mogli on their phone.

Resolution

  1. Log into Salesforce Mobile on your phone
  2. Click Menu
  3. Click App Launcher
  4. Click MogliSMS Lightning
  5. Navigate to a Contact record you would like to text

Please contact the Service Desk if additional support is needed.

ITS STAFF ONLY

  1. Assign to Development Team

Details

Article ID: 6494
Created
Wed 7/14/21 10:40 AM
Modified
Fri 10/22/21 1:56 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated