Printing to ImageNow Printer Prompts to Save

Issue/Question

Printing to the ImageNow printer prompts me to save a file instead of saving to ImageNow

Environment

  • ImageNow
  • PerceptiveContent
  • Windows

Cause

Printing to the ImageNow printer only prompts to save a file

Resolution

  1. If you are using Remote Desktop, ensure you are using the ImageNow printer that does not have (redirected) after the name
  2.  Please contact the Service Desk 

Details

Article ID: 6446
Created
Wed 6/30/21 9:31 AM
Modified
Fri 9/24/21 2:08 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated