Checking your iOS and Android Device Version

Issue/Question

How do I check my iPhone device version?

Environment

  • iPhone
  • Apple Watch (Series 0 is not eligible)
  • Android

Resolution

iPhone

  1. Go to Settings>General>Software Updates
    Note:  If your device is running iOS 12.2 or later you’re ready to use the Coyote Card Mobile
  2. If not tap Download>Install
  3. Passcode may be required to start install
  4. Follow the instructions to finish upgrading to the latest version of iOS

Apple Watch

Note:  The Series # for the Apple Watch can be found on the back or the watch.  

  1. Instructions for verifying and/or updating your Apple Watch software version

Android

  1. Tap Settings>General>Software Update>Download>Install
  2. Passcode may be required to start install
  3. Your device will display the estimated download time

Please contact the Service Desk for additional assistance.

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Details

Article ID: 6242
Created
Fri 4/9/21 10:22 AM
Modified
Mon 4/26/21 8:04 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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