Error Message Signing Into Adobe Acrobat Pro (Perpetual Version)

Adobe-Acrobat

Issue/Question

I received an error message when signing into Adobe Acrobat

Error: Denied, you do not have access

Environment

Adobe Acrobat Pro

Cause

User does not have a federated account in Adobe Admin console

Resolution

Please contact the Service Desk with the following information:
1. USD email address of user trying to sign in

ITS STAFF ONLY

Follow Adding User in Adobe Admin Console for Adobe Acrobat (Perpetual Version)

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Details

Article ID: 6064

Created

Fri 2/12/21 1:58 PM

Modified

Fri 1/26/24 11:51 AM

KCS Article Status

WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance

Validated

Updating...