Requesting Access to Milestone Security Cameras

Issue/Question

Need to add a new or existing University Police Officer to Milestone

No views in when logging into Milestone

Environment

• Milestone XProtect Smart Client

Cause

Logging in with the wrong username

Not in the correct Active Directory (AD) security group

Resolution

1.  Please contact the Service Desk with the following information: 
   1. Name of requestor
   2. Location
   3. Brief description of request