Printer That is Showing as Currently Offline

Issue/Question

Printer that is showing as currently offline

The printer at my desk does not print

Environment

  • Laptop on docking station
  • USB printer

Cause

Another USB connected device drawing too much power

Resolution

  1. Disconnect other USB device
  2. Unplug the dock
  3. Plug the dock in
  4. Unplug the printer cable
  5. Plug the printer cable back in

Details

Article ID: 518
Created
Fri 8/17/18 9:28 AM
Modified
Fri 4/24/20 12:44 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated