Resolving Word Work File Error

Issue/Question

Receiving error when opening Word documents

Error: Word could not create the work file. Check the temp environment variable

Environment

  • Word

Cause

 

Resolution

  1. Close all Office apps
  2. Press Windows + R
  3. Type %temp%
  4. Click OK
  5. Select all files/folders in the temp folder
  6. Hold the SHIFT key and click DELETE key
  7. Click Yes to a warning to permanently delete these files
  8. Reopen Word

Details

Article ID: 3819
Created
Tue 8/27/19 9:21 AM
Modified
Tue 11/24/20 9:07 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Not Validated