Battery Backups Not Working

Issue/Question

Our universal power supplies (UPS) did not work with the power outage

Power supply is in alarm

Environment

  • UPS
  • Battery Backup

Resolution

  1. Check to see if battery is plugged in properly
  2. Check connections power surge vs power surge/battery backup
  3. Confirm device(s) connected to power surge/battery backup

Details

Article ID: 3248
Created
Wed 6/12/19 10:36 AM
Modified
Mon 8/31/20 11:27 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated