Unable to Open Respondus

Issue/Question

All of our computers have Respondus malfunctioning. 

Error: The installed version of the application could not be determined.  The setup will now terminate. 

Environment

  • USD Computer Lab

Cause

Trying to install Respondus on system where it is already installed

Resolution

  1. Use the Respondus program that is installed on the computer, not the Respondus installer link on the D2L home page

Please contact the Service Desk if you need further assistance

 

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