Requesting Assistance with Printing

Printer queue printer-error printing-assistance print-queue printer-queue

Issue/Question

I am unable to print and would like assistance printing

Someone in our department is unable to print

My printer is printing old documents, can you please cancel all the documents in that queue?

Environment

USD Printing

Cause

There are multiple causes that can cause this issue

Resolution

Please contact the Service Desk with the following information:
1. Location of the Printer
2. Location of the Computer
3. Asset Tag Information

ITS STAFF ONLY

See Clearing a Print Queue or Determining What Queue a Printer Uses

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Details

Article ID: 2187

Created

Tue 2/5/19 10:06 AM

Modified

Fri 4/24/20 12:42 PM

KCS Article Status

WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance

Validated

Updating...