Reporting an Issue with USD Website Security Certificate

Issue/Question

I opened up our public website and see a cert error

Error: Your connection is not secure

The owner of www.usd.edu has configured their website improperly.  To protect your information from being stolen, Firefox has not connected to this website. 

Environment

Cause

Security certificate has expired

Improper security certificate being used

Resolution

  1. Please provide the following information when contacting the Service Desk
    1. Operating System
    2. Browser being used
    3. Specific error message

ITS STAFF ONLY

  1. Please reference the following article: Replacing SSL Certificate for www.usd.edu
 

Details

Article ID: 2140
Created
Thu 1/31/19 8:02 AM
Modified
Tue 6/9/20 10:03 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Not Validated