Account Created with Incorrect Capitalization

Issue/Question

My email was created with a letter capitalized that should be lowercase

My USD email has the i in my first name capitalized, and it is supposed to be lowercased

Environment

  • USD Account
  • USD email

Resolution

  1. Please contact the Service Desk with the following information
    1. Name
    2. Phone Number
    3. Correct capitalization of your name

ITS STAFF ONLY

  1. Assign to the Operations Team
  2. Follow the steps in Updating Account with Wrong Capitalization
 

Details

Article ID: 1894
Created
Thu 1/10/19 6:59 AM
Modified
Wed 10/14/20 8:51 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated