Printer Will Only Print From Tray 1

Issue/Question

Printer will only print from Tray 1

Have to press OK on printer to print anything

Environment

• Printers

Cause

The wrong paper type or size is set for Tray 2

Resolution

1. Verify that the movable guides in the paper drawer are set to the correct locations for the paper size
2. Type the IP address for the printer into a web browser
3. Press Enter
4. Click System
5. Click Paper Setup
6. Change Tray 1 and Tray 1 Size to Any Size
7. Change Tray 1 and Tray 2 Type to Any Type
8. Click Apply