Issue/Question
Requesting to replace the pick rollers for ImageNow Scanner
Error: The consumable needs to be replaced soon. If the feeding performance has dropped, replace the pick roller which is inside the ADF. For details about replacing consumables, refer to the operator's guide of your scanner model.
Environment
Cause
Scanner rollers must periodically be replaced to maintain functionality
Resolution
Please contact the Service Desk with the following information:
- Scanner model number
- Location of device