Reach Display Frozen

Issue/Question

Display is frozen

The digital screens at the [Building Name] seem to be stuck on one image

Environment

  • Reach Display

Cause

Reach Content Player needs to be restarted

Resolution

  1. If your Reach Content Player computer is accessible, restart the computer
  2. If the Reach Content Player computer is not accessible, please contact the Service Desk with the building your digital sign is in so Information Technology Services (ITS) can restart the player computer

ITS STAFF ONLY

  1. See List of Reach Displays and Locations to locate Reach Content Player

 

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