Videos are Not Playing Correctly in PowerPoint

Issue/Question

Any video played is glitching only in one room

Environment

  • Microsoft PowerPoint

Resolution

  1. Open PowerPoint
  2. Click File
  3. Click Options
  4. Click Advanced
  5. Select Display
  6. Check Disable Slide Show hardware graphics acceleration
  7. Click Ok

Note: This is a user setting only and cannot be automatically changed for each specific room. Each user will have to follow these steps in PowerPoint

Details

Article ID: 1111
Created
Thu 11/1/18 7:56 AM
Modified
Fri 5/13/22 7:02 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated