Printer Isn't Printing

Issue/Question

 When you give it a command to print, it says Ready, but nothing prints

I am unable to print

My computer received a windows update. This morning I’m unable to connect to the printer.  When I right click on the printer I receive this error

Error: Function address 0x00007FFC56C84BSA caused a protection fault. [exception code 0x0000005] Some or all property page(s) may not be displayed

Environment

  • Windows 

Cause

Print server not processing print jobs correctly

Resolution

  1. Please contact the Service Desk with the following information:
    1. Location of issue
    2. Make and model of printer

ITS STAFF ONLY

  1. Verify IP address of printer
  2. Remove Printer from computer
  3. Reconnect printer

Details

Article ID: 1089
Created
Tue 10/30/18 12:43 PM
Modified
Thu 11/17/22 8:44 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated