Restarting Azure Active Directory Federation Services

Active-Directory Azure ADFS

Issue/Question

Azure Active Directory Federation Services (ADFS) needs to be restarted

SNAP signing process is down

Primarily any login issues on services that use Azure ADFS for authentication; SNAP logins are one of the more common causes.

ITS STAFF ONLY

Open Remote Desktop Manager or Remote Desktop Connection
Establish a remote session in the Server VLAN
Note: Azure ADFS servers may only be accessed from within the Server VLAN
Open another Remote Desktop Connection
1. Connect to usd-azadfs01 as a Domain Administrator
2. Run Services
3. Right-click Active Directory Federation Services
4. Click Restart
Restart ADFS on usd-azadfs02
1. Choose one of the following
  1. Establish remote session to usd-azadfs02, repeat step 3A-D or
  2. In existing usd-azadfs01 connection
    1. Right-click on Services (Local)
    2. Select Connect to another computer...
    3. Type usd-azadfs02 in Another computer:
    4. Click OK, and repeat step 3C-D
Verify logins affected are now working correctly

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