SNAP Page Reloads When Logging In

Issue/Question

When I enter my login info, the screen blinks, but remains on the login page

The login page does not say anything is wrong, it just deletes what I have typed into the username and password spaces and returns to just saying Sign in

Environment

• SNAP
• Azure Active Directory Federation Services (ADFS) 
• Banner
• Alma

Cause

ADFS needs to be restarted

Resolution

1. Please contact the Service Desk to report the issue