Webex Calling / Webex Phone Issues

Issue/Question

Having issues with my Webex phone calling

Environment

  • Webex

Cause

Multiple Causes

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Phone number
    2. Device type - Cisco Desk Phone or Webex app
    3. Date and Time of issue
    4. Frequency of issue
    5. Call direction - Inbound, Outbound, Internal
    6. Caller and Callee Number
    7. Description of Issue

ITS STAFF ONLY

  1. Follow Webex Phone Issues
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