Issue/Question
Is this a phishing email or an actual training?
Environment
Cause
Faculty and staff at the University of South Dakota must be aware of the rapidly increasing threat of cyber-crime. In order to increase awareness and minimize exposure, USD will continue to provide mandatory, online training from KnowBe4
Resolution
- KnowBe4 is a legitimate Cyber Security Awareness Training sent on behalf of the University
- KnowBe4 email messages will come from USD - Security Team <security@usd.edu>
- Email subject:
- Mandatory Annual Security Awareness Training
- This message is sent from HR to announce training
- Annual Cybersecurity Awareness Training
- This message is sent when training has been assigned
- Please complete your assigned training
- 5 days prior to the deadline, all employees who have not yet completed the training will receive this message
- You've completed your training
- When you complete the online training you will receive this message
- Access Online Training
- Training usually takes about 20- 30 minutes to complete
- It will automatically save your progress, so you don’t have to complete the entire module in one sitting
- Employees will have 2 weeks to complete the training
- The only software requirement is a modern browser
Note: Employees can complete the training after the due date and will receive an email reminder from security@usd.edu every 5 days until it is completed
Please contact the Service Desk if you need further assistance