Problems Accessing University Resources on VPN

Summary

Requesting assistance when you can log into the VPN, but some USD resources are not accessible

Body

Issue/Question

I can't get to Banner Finance screens when on VPN

I can't map my network drive on VPN

I can't get to Imagenow on VPN

I can't get to BlackBoard on VPN

I can't get to Metasys on VPN

Environment

  • Cisco Anyconnect
  • Perceptive Content
  • Banner
  • Shared Drives
  • BlackBoard
  • Metasys

Resolution

Map Drives

Other Issues

  1. Please contact the Service Desk with the following information: 
    1. Resource that isn't working
    2. Name
    3. Phone Number

ITS STAFF ONLY

  1. Follow Resolving VPN Problems

Details

Details

Article ID: 4849
Created
Thu 3/19/20 11:29 AM
Modified
Fri 6/21/24 8:39 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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