Unable to Print with Pharos While on Wireless

Summary

Use the eduroam wireless network for Pharos printing on the wireless network

Body

Issue/Question

I cannot print with my personal laptop

Error: Failed to contact the Popup Server. The print job has been aborted because Pharos Popup failed to contact the Popup Server. If this problem persists, please notify your system administrator.

Error: Failed to connect to host USD-PHAROS02 on port 28203

Environment

  • Pharos
  • Wireless network

Cause

Using the SDVisitor wireless network

Resolution

  1. Disconnect from SDVisitor
  2. Join the eduroam wireless network

Details

Details

Article ID: 3979
Created
Tue 9/17/19 9:15 AM
Modified
Fri 2/17/23 4:43 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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How to disconnect and forget SDVisitor wireless network