Unable to Access Registration Self-Service

Summary

Troubleshooting issues accessing Self-Service Registration tool

Body

Issue/Question

When I click on the Registration Self Service red button in the Portal and enter my username and password, I get an error message

I cannot register for courses

Error: You are unauthorized to register

Environment

  • Banner Student
  • Registration Self-Service

Cause

This error is displayed when an accepted applicant, who has not yet been moved to "Student Accepted" status attempts to register in the Self Service Registration area

Resolution

  1. Access Self Service Registration ​​​​​​
  2. Try a different Internet browser 
  3. Clear cache and cookies
  4. Please contact the Admissions office of Undergraduate, Graduate, Law, or Med to determine the status of your Admissions Application

ITS STAFF ONLY

  1. Please see Verifying Student Status in Banner Student using Cognos
 

Details

Details

Article ID: 2582
Created
Wed 3/27/19 10:02 AM
Modified
Fri 8/30/24 1:57 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

Related Articles

Related Articles (1)

Username and password issues accessing Self-Service Registration tool