Banner Does Not Link to ImageNow

Issue/Question

Cannot link Banner to Image Now.  Tried different application plans. Tried printing to link on two separate days and tried different documents and different students. I get the same error message and values com in as Value set by script

Error Details: Script Error detected at line 115, position 2; Description type mismatch 'AppGetTree'

Missing info when linking with Banner and ImageNow
 

Environment

• ImageNow
• Perceptive Content

Cause

ImageNow has not been upgraded

Chrome updated

Resolution

1. Company Portal by Intune is the replacement for Software Center
2. Perform a Windows Search for Company Portal
3. Click Apps in the upper-left
4. Click Perceptive Content
5. Click Install 

If you are still having problems

1. Right click your desktop
2. Click New
3. Click Shortcut
4. Paste "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --disable-features=AccessibilityRestrictiveIA2AXModes --force-renderer-accessibility into Type the location of the item
5. Click Next
6. Click Finish
7. Close Chrome
8. Open Chrome from new shortcut
9. Try linking again

Note: If using Firefox, Secure DNS must be disabled and Cross-Site Tracking must be enabled

1. Open Firefox
2. Click the 3 lines in the top right corner of the window
3. Click Settings
4. Click Privacy & Security
5. Confirm Browser Privacy is set to Custom
6. Un-check Cookies
7. Scroll down to Enable DNS over HTTPS using:
8. Select Off