Requesting a New or Changes to an Existing Departmental or Organization Email Mailbox

Issue/Question

I would like to set up an email for our department

Remove my access to the shared email account

Add someone to Department Inbox

Environment

• USD Accounts
• Outlook
• OWA (Outlook on the Web)

Resolution

1. Please contact the Service Desk with the following information
   1. A Display Name for the account
   2. An Email Address that you would like the email to be called
   3. The Department that you are requesting the account for
   4. The Purpose of the account
   5. The Names of the people who need access to the account

Note: If you already have access to the Shared Mailbox you can view the mailbox by following these instructions

Note: If you want to view the mailbox in a web browser see Viewing Shared Mailbox in Outlook Online