Sending email from your Student Employee Email Address (usd.edu)

Issue/Question

As a student worker (employee) how do I send email as my @usd.edu email address

Environment

• Outlook (New)

Resolution

All student employees will have an employee email address created to use for their student employment purposes.  

Create and add a student employee email signature

Sending an Email from a Student Worker (Shared) Mailbox in New Outlook

1. Open New Outlook:
   • Launch the New Outlook application on your computer
2. Compose a New Email:
   • Click on New Email in the Home tab
3. Show the From Field:
   • If you don't see the From field at the top of your new email, go to the Options tab and select Show From
4. Select the Shared Mailbox:
   • Click  From menu
   • Select Other Email Address
   • Type the shared mailbox email address or select it from the list if it appears
     Note: First-Last@usd.edu is the standard format for student worker email addresses
   • Click OK
5. Compose and Send the Email:
   • Write your email as usual
   • Choose your student employee email signature
   • Ensure the 'From' field shows the shared mailbox address
   • Click Send

Sending an Email from a Student Worker (Shared) Mailbox in Outlook on the Web

1. Open Outlook on the Web:
   • Go to Outlook on the Web and sign in with your Microsoft 365 account
2. Compose a New Email:
   • Click New Message
3. Show the From Field:
   • If you don't see the From field, click on the three dots at the top of the new message window
   • Select Show From
4. Select the Shared Mailbox:
   • Click on the From 
   • Select Other Email Address
   • Type the shared mailbox email address or select it from the list if it appears
     Note: First-Last@usd.edu is the standard format for student worker email addresses
   • Click OK
5. Compose and Send the Email:
   • Write your email as usual
   • Choose your student employee email signature
   • Ensure the From field shows the shared mailbox address
   • Click Send