iPad Not Turning On

Summary

What to try if your iPad has a blank screen or will not turn on

Body

Issue/Question

I have an iPad that will not boot on 

My iPad Pro will not start

Environment

  • iPad

Cause

Multiple causes

Resolution

  1. Verify the device is charging
  2. If your iPhone, iPad, or iPod touch won't turn on or is frozen

Please contact the Service Desk if you need further assistance

Details

Details

Article ID: 92
Created
Thu 6/14/18 8:37 AM
Modified
Wed 3/24/21 4:18 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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Troubleshooting with iPad device not Charging