Cannot Log into myUSD Portal Page Reloads

Summary

When clicking the Login or Sign in button on the myUSD portal the page just reloads

Body

Issue/Question

Unable to log into the myUSD portal

trouble accessing my MyUSD

Environment

  • Portal
  • my.usd.edu
  • myUSD

Resolution

When clicking the Login or Sign in button on the myUSD portal the page just reloads

  1. Clear Cache and Cookies
  2. Try a different Internet Browser 
    Note: If you are still unable to login and trying to get to another application Please use Coyote One Stop help/link tab to find direct links to common applications you need such
  3. Please contact the Service Desk with the following information: 
    1. Details on the error or issue you are seeing

Details

Details

Article ID: 9104
Created
Mon 5/13/24 11:44 AM
Modified
Mon 9/16/24 11:39 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated