Body
Issue/Question
My computer is telling me it is ready for Windows 11 but not getting the update
I need to upgrade to windows 11
Environment
Cause
Windows 10 will reach end of support on October 14, 2025
Some new software may require first upgrading to Windows 11
Resolution
Note: Your system must meet the requirements to upgrade to Windows 11
Note: TPM 2.0 is required to run Windows 11 and may need to be enabled in your system's BIOS. Consult your PC manufacturer's support information on how to enable TPM 2.0
Note: To Enable TPM on Lenovo laptops purchased through the University, follow Enabling TPM on a USD purchased Laptop
Upgrading
- Click Start
- Click Settings
- Click Update & Security
- If the Upgrade to Windows box is displayed click Download and install, otherwise click Check for Updates
Note: If the option to upgrade to Windows 11 is not available, click Check online for updates from Microsoft Update or proceed to the next step
- Download the Windows 11 Installation Assistant
Note: If your device is not running a version of Windows 10 that meets the requirements to upgrade, follow Updating In Place Windows to Current Version
- Open the downloaded file Windows11InstallationAssistant.exe
- Click Accept and install
- Windows will begin the upgrade and restart when completed
- Check for Windows Updates
- Click Start
- Click Settings
- Click Windows Update
- Click Check for updates
- Meet Windows 11: The basics
Downgrading
- If you experience any issues after upgrading you can Downgrade back to Windows 10 within 10 days of the upgrade
- Click Start
- Click Settings
- Click System
- Click Recovery
- Click Go Back
- Check most suitable reason
- Click Next
- Click No, thanks
- Click Next
- Click Next
- Click Go back to Windows 10
- Your computer will now restart and begin the process of rolling back to Windows 10