Reporting Point of Sale (POS) Issue

Issue/Question

One of the concession registers has a pending transaction that will not clear or go away, how can we remove it?

Issue with POS register

Environment

• Sodexo
• Point of Sale (POS) registers

Cause

Multiple causes

Resolution

1.  Please contact the Service Desk with the following information: 
   1. 2-digit POS Number located in the lower right corner of the base
   2. Location of POS, Building and room number
   3. Description of the issue
      • Please include an error message shown 
   4. Primary contact with preferred contact method