Requesting Data be Changed on TMA Auto Email

Summary

How to change the Auto email in TMA that gets sent out for specific type of email.

Body

Issue/Question

TMA Phone Number on iSD and Email needs to be changed

Work Order created from Request Log and Accepted to a Work Order No Location on the Subject Line

Environment

  • TMA

Cause

Phone number needs to be changed

Location needs added to the Subject Line

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. What exactly needs to be changed in the email
    2. What type of email

ITS STAFF ONLY

  1. Follow Updating TMA Auto Emails

Details

Details

Article ID: 7097
Created
Tue 3/15/22 12:33 PM
Modified
Tue 1/27/26 2:08 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

Related Articles

Related Articles (1)

Updating TMA Auto Emails
Making changes to the automated emails that come out of TMA.