Issues Searching in Banner

Summary

Users reporting they are unable to search in Banner.

Body

Issue/Question

I am unable to search screens in Banner.

I cannot navigate through the system applications.

I have no search functionality in Banner

Environment

  • Banner

Cause

Favorites saved using special characters

Resolution

  1. Clear the cache and cookies in the browser and try search again 
  2. If further assistance is needed, please contact the Service Desk with the following information: 
    1. Name
    2. Phone Number

ITS STAFF ONLY

  1. Follow Reporting Errors

Details

Details

Article ID: 6911
Created
Mon 1/3/22 3:30 PM
Modified
Mon 11/28/22 11:27 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated