Benefits Open Enrollment Error

Summary

Employees may encounter issues logging into the Open Enrollment site.

Body

Issue/Question

Unable to get logged in

Environment

  • Employee Open Enrollment
  • Employee Space

Resolution

We have found it helpful if you:

  • Watch for emails with updated information regarding Open Enrollment
  • We have attached instructions to assist with the account creation and open enrollment process
  • Use Google Chrome as your browser
  • Have access to the email account you plan on using  
    • Part of the registration process is to enter a verification code that will be emailed to you
  • Have access to your DUO device if you are not using your own work computer
  • Have your dependent’s/beneficiary’s information (SSN and date of birth required)

Details

Details

Article ID: 6296
Created
Mon 5/3/21 11:43 AM
Modified
Thu 10/5/23 4:13 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

Related Services / Offerings

Related Services / Offerings (1)

Questions or support needed regarding Benefits, Human Resources or Payroll

Attachments

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