Logging into Cayuse

Issue/Question

I cannot access Cayuse

Error: Your session has expired because there was an error communicating with the server

Error: opensaml::FatalProfileException

Error: We're sorry. This account has been disabled on the Cayuse424 system.

Error: ...User account 'first.last@usd.edu' from identity provider 'https://...'  does not exist in tenant 'inova.org' and cannot access the application...

Environment

• Cayuse
• Cayuse 424

Resolution

Note: To request an account please complete and submit Cayuse Account form

1. Log into Cayuse using your USD account
2. If still having problems, clear cache and cookies
3. Verify they are using their USD email

Please contact the Office of Research if you need further assistance