Body
Issue/Question
How do I cancel an item on my online bookstore order?
Environment
- Charlie's Bookstore & Fan Shop
- usd.textbookx.com
- USD's Online Bookstore
Cause
I ordered the wrong book
Resolution
- Go to USD’s Online Bookstore
- Click Log In & sign in with your USD credentials
- Click Help at the top of the page
- Click I need help with my order
- Click the order
- Click Pick for the item you want to cancel
- Click I’d like to cancel this book
- Click Cancel Now!
- If the order is already processed by the seller, you may not be able to cancel the order
- If unable to cancel an order, when you receive the book, follow instructions on Returning Book to Online Bookstore
- If you need to return because the course changed the books needed, contact your instructor for resolution