Error Messages In SNAP Portlets

Summary

How to work around various SNAP error messages

Body

Issue/Question

Receiving error messages within SNAP in the portlets

Error: Time Reporting is Temporarily Unavailable

Error: Effort Certification is currently offline

Error: Emplyment Details is temporarily unavailable

Environment

  • SNAP (http://snap.sdbor.edu only)

Cause

Certificate expired on the webpage

Resolution

  1. Clear browser cache and cookies
  2. Use the SDBOR Portal

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