Error Messages In SNAP Portlets

Summary

How to work around various SNAP error messages

Body

Issue/Question

Receiving error messages within SNAP in the portlets

Error: Time Reporting is Temporarily Unavailable

Error: Effort Certification is currently offline

Error: Emplyment Details is temporarily unavailable

Environment

  • SNAP (http://snap.sdbor.edu only)

Cause

Certificate expired on the webpage

Resolution

  1. Clear browser cache and cookies
  2. Use the SDBOR Portal

Details

Details

Article ID: 5967
Created
Tue 1/19/21 10:27 AM
Modified
Thu 1/21/21 1:11 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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